Job Summary

• This strategic role will focus on optimizing Engineering Service Management processes, analyzing business metrics, and owning end-to-end user journeys within our engineering ecosystem.
• You will be responsible for developing and maintaining Engineering Service Management standards, coordinating process improvements, and enabling users through documentation and training.
• The base salary range for this position for all U.S. candidates is $140,000 - $215,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

Matching Summary

Salary

Base: $140,000 - $215,000 per year; Bonus/Equity: eligibility for bonuses, equity grants; Benefits: comprehensive benefits package that includes health insurance, 401k and paid time off

Skills & Requirements

Key Requirements

• 8+ years of experience
• ITSM frameworks
• service management tools and platforms
• training materials development
• DevOps, cloud-native, or agile environments

Work Rights