Crm & Sfe Specialist

Merck & Co., Inc.

**
Veeva crm administration experience
Salesforce marketing cloud expertise
Sales force effectiveness (sfe) governance
** The CRM & SFE Specialist at Merck & Co., Inc. is responsible for owning and enhancing CRM and Sales Force Effectiveness (SFE) capabilities across assigned markets, ensuring data quality and user adoption. The role requires expertise in Veeva CRM, Salesforce, and related technologies, with a strong focus on stakeholder management and continuous improvement. **

Job Summary

  • The CRM & SFE Specialist owns the CRM and Sales Force Effectiveness capability including governance, standards, and adoption across assigned markets.
  • This hands-on role requires expertise in Veeva CRM, Salesforce, and Salesforce Marketing Cloud to ensure compliant, high-value system use.
  • The specialist acts as the local Subject Matter Expert, managing system configuration, data quality, and omnichannel journey execution.

Matching Summary

Match Score: 75

** The CRM & SFE Specialist at Merck & Co., Inc. is responsible for owning and enhancing CRM and Sales Force Effectiveness (SFE) capabilities across assigned markets, ensuring data quality and user adoption. The role requires expertise in Veeva CRM, Salesforce, and related technologies, with a strong focus on stakeholder management and continuous improvement. **

Skills & Requirements

Must-have

  • Veeva CRM administration experience
  • Salesforce Marketing Cloud expertise
  • Sales Force Effectiveness (SFE) governance
  • Omnichannel engagement execution
  • Data quality and compliance management
  • IT Service Request management

Nice-to-have

  • Coaching mindset with analytical focus
  • Continuous improvement approach
  • Strong stakeholder relationship management
  • Experience in multi-country engagement
  • Solution-oriented working style

Key Requirements

  • Degree in Business, Marketing, IT, or Data Analytics
  • Proven CRM administration experience
  • No visa sponsorship available

Work Rights

Not specified

Tailored Resume

Cover Letter