Customer Intelligence And Analytics - Product Area Lead

ING

Australia
**
Advanced analytics
Ai and ml expertise
Python, r, sql proficiency
** ING is seeking a visionary leader for their Customer Intelligence and Analytics Product Area Lead position in Australia. The role focuses on driving a multi-year analytics and AI strategy to enhance customer experiences and operational excellence within the Retail Bank. **

Job Summary

  • Lead the development and execution of data-driven capabilities that power personalised customer experiences, smarter decisioning, and operational excellence.
  • Drive a multi-year analytics and AI strategy that transforms core Retail Banking processes and outcomes, guiding teams to shape and deliver advanced analytics, machine learning, and intelligent solutions.
  • Benefits include discounted ING Health Insurance, an additional Rest Day, and an IMPACT day for volunteering.

Matching Summary

Match Score: 75

** ING is seeking a visionary leader for their Customer Intelligence and Analytics Product Area Lead position in Australia. The role focuses on driving a multi-year analytics and AI strategy to enhance customer experiences and operational excellence within the Retail Bank. **

Skills & Requirements

Must-have

  • advanced analytics
  • AI and ML expertise
  • Python, R, SQL proficiency
  • cloud platforms (GCP or Azure)
  • leading multi-disciplinary teams
  • commercial acumen
  • stakeholder engagement

Nice-to-have

  • visionary leader
  • future-focused
  • inclusive culture
  • challenging the status quo
  • hands-on delivery

Key Requirements

  • Proven experience leading managers of managers
  • Track record of delivering measurable business outcomes
  • Influencing at executive levels

Work Rights

Not specified

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