Customer Service Lead - Component Repair Shop

Ggeedu

Order intake and system input
Customer complaint resolution process
Material management and warehouse logistics
The role involves facilitating transactions and managing the delivery of replacement or repair parts as part of a services agreement

Job Summary

  • The role involves facilitating transactions and managing the delivery of replacement or repair parts as part of a services agreement.
  • Candidates will act as the key contact for customer inquiries and lead the resolution process for customer complaints.
  • GE Aerospace offers a great work environment with professional development, challenging careers, and competitive compensation.

Matching Summary

The role involves facilitating transactions and managing the delivery of replacement or repair parts as part of a services agreement.

Skills & Requirements

Must-have

  • Order intake and system input
  • Customer complaint resolution process
  • Material management and warehouse logistics
  • Communication with operations teams
  • Forecasting and billing support

Nice-to-have

  • Sales activities for assigned customers
  • Project management skills
  • Analytical thinking for manufacturing processes
  • Ability to propose solutions outside parameters
  • Team leadership and consensus building

Key Requirements

  • Bachelor's degree from accredited college
  • 3+ years of customer service experience
  • U.S. Person status (Citizen, LPR, Asylee, Refugee)
  • High school diploma with 4+ years experience alternative
  • Access to U.S. export-controlled information clearance

Work Rights

Must be a U.S. Person (Citizen, LPR, Asylee, or Refugee)

Tailored Resume

Cover Letter