Senior Engineering Manager - Developer Experience Platform

Intercom

Dublin, Ireland
Hybrid (3 days in office, 2 days remote)
Lead infrastructure or platform teams
Strong product sense for developer experience
Deep knowledge of modern web systems
Intercom is seeking a Senior Engineering Manager for their Developer Experience Platform team in Dublin. The role involves leading a team to enhance developer experiences through advanced tooling and infrastructure, with a strong focus on AI integration

Job Summary

  • Intercom wins by shipping quickly with confidence, and the Builder Tools team makes shipping delightful, fast, reliable, and low-toil for hundreds of engineers.
  • You will lead and grow a team that builds the systems and tooling enabling Intercom to move fast and safely, with AI dramatically accelerating delivery needs.
  • Benefits include competitive salary and equity, daily catered lunch, comprehensive health and dental insurance, flexible paid time off, and generous parental leave.

Matching Summary

Match Score: 85

Intercom is seeking a Senior Engineering Manager for their Developer Experience Platform team in Dublin. The role involves leading a team to enhance developer experiences through advanced tooling and infrastructure, with a strong focus on AI integration.

Skills & Requirements

Must-have

  • Lead infrastructure or platform teams
  • Strong product sense for developer experience
  • Deep knowledge of modern web systems
  • AI-first mindset
  • Cloud environment experience (AWS)

Nice-to-have

  • Shipping code with confidence
  • Building a high-performance culture
  • Pragmatic technical leadership
  • Adapt and thrive across functions

Key Requirements

  • Experience leading infrastructure, platform, or developer experience teams
  • Track record of leading complex initiatives
  • Comfort with data and metrics
  • Ability to learn quickly and iterate

Work Rights

Not specified

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