Customer Service Representative

Sarasota County Government

Sarasota, FL, USA
Base: $19.09ph; bonus/equity: not specified; benef...
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Resolving routine questions
Prompt and efficient resolution
Material checkout/check-in
** The Sarasota County Government is seeking a part-time Customer Service Representative for the Libraries and Historical Resources department, focusing on assisting library users and resolving inquiries. The position requires a high school diploma and customer service experience, preferably in a library setting. **

Job Summary

  • As a library assistant for our Selby Library, you will stand as the direct point of contact for customers, resolving routine questions or problems, and referring more complex issues when necessary.
  • Implement standards of service that ensure the prompt and efficient resolution of each inquiry by customers.
  • Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more!

Matching Summary

Match Score: 75

** The Sarasota County Government is seeking a part-time Customer Service Representative for the Libraries and Historical Resources department, focusing on assisting library users and resolving inquiries. The position requires a high school diploma and customer service experience, preferably in a library setting. **

Salary

Base: $19.09/hr; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, Life Insurance, Disability, FSA, EAP, FRS

Skills & Requirements

Must-have

  • resolving routine questions
  • prompt and efficient resolution
  • material checkout/check-in
  • sorting and shelving materials

Nice-to-have

  • passion for libraries
  • leave a lasting impact
  • contribute to decision making

Key Requirements

  • High School Diploma or equivalent
  • One year clerical or customer service experience
  • Bilingual in Spanish preferred
  • Subject to passing substance screening
  • Fingerprint-based background check required

Work Rights

Not specified

Tailored Resume

Cover Letter