Motion Automation Intelligence- Customer Service Representative Ii

GENUINE PARTS COMPANY

Danvers, MA, United States
$ - $ / hour; not specified; not specified
Customer order placement
Negotiating sale and purchase price
Inventory level management
Ensures customer expectations are accurately determined and fully met by placing customer orders, negotiating prices, and managing inventory levels

Job Summary

  • Ensures customer expectations are accurately determined and fully met by placing customer orders, negotiating prices, and managing inventory levels.
  • Builds customer relationships to drive repeat business and process improvements, while also sourcing products and determining cost-effective shipping methods.
  • Offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid time off.

Matching Summary

Ensures customer expectations are accurately determined and fully met by placing customer orders, negotiating prices, and managing inventory levels.

Salary

$ - $ / hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer order placement
  • Negotiating sale and purchase price
  • Inventory level management
  • Product sourcing
  • Cost-effective shipping determination
  • Customer inquiry response

Nice-to-have

  • Building customer relationships
  • Driving process improvements
  • Handling challenging inquiries
  • Assisting less experienced staff

Key Requirements

  • 3-5 years of related experience
  • High school diploma or GED
  • Excellent communication skills
  • Ability to multi-task
  • Strong computer skills
  • Strong negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter