Manager, Global Product Support Engineer (cvd)

944game Inc

Singapore, SGP
Not specified (potentially hybrid or onsite as per the industry standard).
Troubleshooting complex equipment
Root-cause analysis skills
Customer communication and collaboration
944game Inc is seeking a Manager, Global Product Support Engineer in Singapore to oversee a small team providing customer support for advanced semiconductor manufacturing equipment. The ideal candidate should possess extensive experience in product support or field engineering, with strong troubleshooting skills and a focus on collaboration and customer communication

Job Summary

  • Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
  • The role involves managing a small GPS team or program providing highly visible customer support through on-site installation, troubleshooting, service, and repair of complex equipment.
  • Employees benefit from a supportive work culture that encourages learning, development, and career growth while pushing the boundaries of materials science and engineering.

Matching Summary

Match Score: 85

944game Inc is seeking a Manager, Global Product Support Engineer in Singapore to oversee a small team providing customer support for advanced semiconductor manufacturing equipment. The ideal candidate should possess extensive experience in product support or field engineering, with strong troubleshooting skills and a focus on collaboration and customer communication.

Skills & Requirements

Must-have

  • Troubleshooting complex equipment
  • Root-cause analysis skills
  • Customer communication and collaboration
  • NPI and beta site testing experience
  • Developing service procedures and BKMs

Nice-to-have

  • Cross-functional collaboration
  • Participate in engineering design reviews
  • Supportive work culture
  • Drive resolution of top field issues

Key Requirements

  • PhD, Master's or Bachelor's degree in Engineering
  • 8+ years product support or field engineering experience
  • Leadership experience
  • Semiconductor or equipment background preferred

Work Rights

Not specified

Tailored Resume

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