The Virtual Patient Companion provides continuous remote observation of patients across the Cleveland Clinic enterprise from a centralized monitoring location
Job Summary
The Virtual Patient Companion provides continuous remote observation of patients across the Cleveland Clinic enterprise from a centralized monitoring location.
Using a telemonitoring system, they observe multiple patients (up to 15-20 at a time) to ensure safety and prevent at-risk behaviors.
This role requires strong attention to detail, effective communication, and adherence to patient confidentiality and hospital policies.
Matching Summary
The Virtual Patient Companion provides continuous remote observation of patients across the Cleveland Clinic enterprise from a centralized monitoring location.
Skills & Requirements
Must-have
Continuous remote observation
Telemonitoring system
Verbal patient redirection
Alert nursing staff
Adherence to patient confidentiality
Nice-to-have
Teamwork and collaboration
Professional communication behavior
Commitment to excellence
Transforming patient experience
Key Requirements
High School Diploma/GED
Basic computer operation skills
Basic Microsoft windows experience
Ability to communicate effectively with patients using a microphone and headset
Ability to communicate with hospital staff and respond quickly to patient behavioral changes