Guest Services Supervisor

Innisfree Hotels

Fort Walton Beach, FL, United States
Base: 16.00 usd (starting); bonus/equity: not spec...
Positive demeanor and service-oriented
Thorough knowledge of hotel facilities
Supervise guest arrivals and departures
Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard

Job Summary

  • Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.
  • The Guest Services Supervisor primarily supervises Front Office team members to ensure efficient and smooth operations for producing guest satisfaction.
  • Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.

Matching Summary

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Salary

Base: 16.00 USD (starting); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Positive demeanor and service-oriented
  • Thorough knowledge of hotel facilities
  • Supervise guest arrivals and departures
  • Resolve guest issues and complaints
  • Maintain updated logbooks
  • Follow guest check-in and security procedures

Nice-to-have

  • Inclusive workplace culture
  • Positive and caring work environment
  • Thrive on challenge and seek responsibility

Key Requirements

  • Minimum 2 years customer service experience
  • Hospitality industry experience preferred
  • Ability to work independently
  • Excellent customer service skills
  • Speak effectively in English
  • Strong attention to details
  • Ability to multi-task
  • Team player

Work Rights

Not specified

Tailored Resume

Cover Letter