Executive Support, Core Technology Senior Analyst

Vertex Pharmaceuticals Incorporated

Base: $120,000 - $180,000; bonus/equity: eligible ...
Fully remote
4 years level 2 deskside or executive support experience
Advanced windows and mac hardware software expertise
Ios devices and mobile support knowledge
Vertex Pharmaceuticals is seeking an Executive Support, Core Technology Senior Analyst to provide high-level technical support to their executive leadership team. This fully remote role requires extensive technical expertise and a strong service orientation to ensure seamless technology experiences

Job Summary

  • The role provides high-touch strategic technical support to the executive leadership team across office, remote, and offsite environments.
  • Candidates must possess advanced technical expertise in Windows, Mac, iOS, and audiovisual technologies to resolve issues promptly.
  • Vertex offers a comprehensive total rewards package including medical benefits, generous paid time off, and educational assistance programs.

Matching Summary

Match Score: 85

Vertex Pharmaceuticals is seeking an Executive Support, Core Technology Senior Analyst to provide high-level technical support to their executive leadership team. This fully remote role requires extensive technical expertise and a strong service orientation to ensure seamless technology experiences.

Salary

Base: $120,000 - $180,000; Bonus/Equity: Eligible for annual bonus and equity awards; Benefits: Medical, dental, vision, PTO, 401(k), student loan repayment

Skills & Requirements

Must-have

  • 4 years Level 2 deskside or executive support experience
  • Advanced Windows and Mac hardware software expertise
  • iOS devices and mobile support knowledge
  • Audiovisual technologies and collaboration tools proficiency
  • Corporate AI/LLM tools understanding
  • On-call support rotation availability

Nice-to-have

  • Experience supporting senior leaders or executive stakeholders
  • Proactive preventative support mindset
  • Strong judgment in sensitive high-profile situations
  • Process improvement and operational efficiency focus
  • Excellent written and verbal communication abilities

Key Requirements

  • Minimum 4 years of Level 2 deskside or executive technical support experience
  • Demonstrated ability to work independently with minimal supervision
  • Strict confidentiality maintenance in sensitive situations

Work Rights

Not specified

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