H24 Support Specialist

E80 Group

San Pedro Garza García, MX
On-site
2-3 years automation experience
Shift work availability
Remote diagnostic skills
The role ensures first-level assistance on all E80 devices installed at customers to maintain operating efficiency

Job Summary

  • The role ensures first-level assistance on all E80 devices installed at customers to maintain operating efficiency.
  • The specialist is responsible for leading the customer through the problem-solving process until the issue is resolved.
  • E80 Group operates with core values of Ethics, Courage, Humility, and Safety across its global branches.

Matching Summary

The role ensures first-level assistance on all E80 devices installed at customers to maintain operating efficiency.

Skills & Requirements

Must-have

  • 2-3 years automation experience
  • shift work availability
  • remote diagnostic skills
  • ticketing management
  • English language proficiency

Nice-to-have

  • multitasking expertise
  • problem-solving abilities
  • priority management
  • customer service focus
  • continuous improvement mindset

Key Requirements

  • Professional diploma required
  • Minimum 2-3 years in automation field
  • Must reside in Monterrey area
  • Shift work availability mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter