Desktop Support Technician - Entry Level

NEW ERA TECHNOLOGY

San Jose, CA, United States
On-site
Monitor computer hardware performance
Install and replace computer memory ram
Deploy os images for new configurations
The primary responsibility is to support clients by answering, logging, and troubleshooting incidents in an expedient manner

Job Summary

  • The primary responsibility is to support clients by answering, logging, and troubleshooting incidents in an expedient manner.
  • Employees will join a team-oriented culture that prioritizes personal and professional development alongside industry-certified experts.
  • The role involves installing new hardware, replacing defective parts, and performing equipment testing following repairs.

Matching Summary

The primary responsibility is to support clients by answering, logging, and troubleshooting incidents in an expedient manner.

Skills & Requirements

Must-have

  • Monitor computer hardware performance
  • Install and replace computer memory RAM
  • Deploy OS images for new configurations
  • Troubleshoot software application issues
  • Use IT Service Management tools

Nice-to-have

  • Team-oriented culture environment
  • Continuous learning opportunities
  • Outstanding client service skills
  • Collaborative work atmosphere
  • Growth-oriented professional development

Key Requirements

  • Entry level position
  • Experience with IT Service Management tools
  • Knowledge of OS image deployment

Work Rights

Not specified

Tailored Resume

Cover Letter