D07 Golden Mile, Middle Road, 3 FRASER STREET DUO TOWER 189352
Sgd 3,500 - 5,500 / monthly pm
On-site
Coordination
Customer service operations
Data centre environments
RUNSUN SERVICE PTE. LTD. is seeking a Customer Service & Operations Engineer to provide technical and operational support to customers, ensuring timely communication and issue resolution in a data center environment. The role involves ticket management, customer coordination, and collaboration with internal teams, with opportunities for training and development in customer support processes
Job Summary
Role Summary The Operations & Customer Service Engineer provides first-line operational and technical support for customers
Technical and operational training will be provided to support the employee’s development in data center operations, customer support processes, and related technical knowledge
Key Responsibilities Customer Support & Coordination · Respond to customer requests and inquiries in a timely manner based on defined service processes and SLA requirements
Matching Summary
Match Score: 75
RUNSUN SERVICE PTE. LTD. is seeking a Customer Service & Operations Engineer to provide technical and operational support to customers, ensuring timely communication and issue resolution in a data center environment. The role involves ticket management, customer coordination, and collaboration with internal teams, with opportunities for training and development in customer support processes.