Client Services Senior Officer

Apexgroup Inc

Sofia, Bulgaria
Competitive remuneration commensurate with skills ...
5 years fintech or banking experience
2 years client-facing role
Payments back-office operations knowledge
The role involves providing day-to-day support to clients on the use of Digital Banking products within the European Depositary Bank

Job Summary

  • The role involves providing day-to-day support to clients on the use of Digital Banking products within the European Depositary Bank.
  • Candidates must investigate, monitor, and resolve client queries while proactively identifying and mitigating operational risks.
  • The position offers competitive remuneration, professional training opportunities, and a chance to join a global expanding business.

Matching Summary

The role involves providing day-to-day support to clients on the use of Digital Banking products within the European Depositary Bank.

Salary

Competitive remuneration commensurate with skills and experience; Not specified; In-house and external professional trainings provided

Skills & Requirements

Must-have

  • 5 years fintech or banking experience
  • 2 years client-facing role
  • Payments back-office operations knowledge
  • Treasury management experience
  • Security settlement knowledge
  • AML/CTF compliance knowledge

Nice-to-have

  • Core banking systems familiarity
  • Effective communication skills
  • Empathy and tactfulness
  • Positive can-do attitude
  • Ability to work under pressure

Key Requirements

  • Minimum 5 years in financial services
  • Minimum 2 years client-facing experience
  • University degree in Business, Finances, or Economics
  • Proficiency in English language
  • Strong MS Office knowledge

Work Rights

Not specified

Tailored Resume

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