Customer Service Rep

Lexus of Sacramento

Sacramento, California, USA
$16.90-$20.00(hourly); not specified; health insur...
Customer follow-up and tracking
Comparative analysis reports
Manufacturer data understanding
Provide customer follow-up, recording and tracking progress in Daily Contact Tracker

Job Summary

  • Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.
  • Prepare monthly Comparative Analysis Reports and Impact Reports, understand manufacturer data, including Manufacturer Certification Programs and Survey Data and Applications.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.

Salary

$16.90-$20.00(Hourly); Not specified; Health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO)

Skills & Requirements

Must-have

  • Customer follow-up and tracking
  • Comparative Analysis Reports
  • Manufacturer data understanding
  • Typing and basic computer skills
  • Microsoft Word & Excel proficiency

Nice-to-have

  • Customer-centric culture
  • Personal ownership and improvement
  • Team support and training
  • Adaptable and proactive

Key Requirements

  • Previous Customer Service experience
  • Excellent verbal & written Communication
  • Presentation Skills
  • Ability to manage one’s own time
  • Ability to solve basic math calculations

Work Rights

Not specified

Tailored Resume

Cover Letter