Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
The role involves handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems
Job Summary
The role involves handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
Employees will monitor customer account details for non-payments, declined payments, delayed payments, and other irregularities to ensure account health.
The position offers competitive pay starting at $20/hour along with comprehensive benefits including medical, dental, vision, and a 401(k) retirement plan.
Matching Summary
The role involves handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
Salary
Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)
Skills & Requirements
Must-have
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
Nice-to-have
Spanish language proficiency pay differential
Ability to provide courteous professional service
Knowledge and use of MS Office applications
Key Requirements
Previous telephone customer service experience preferred