Commensurate with education + experience; not spec...
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Microsoft office products proficiency
Skype and vpn connection support
Team-oriented environment collaboration
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The University of Arkansas for Medical Sciences is seeking an Associate IT Service Center Representative to provide first-tier support for applications and hardware. The position is primarily remote, requiring a background in IT support and strong communication skills.
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Job Summary
The University of Arkansas for Medical Sciences champions a collaborative healthcare organization focused on improving patient care and the lives of Arkansans.
This role provides first-tier support to end-users for applications and hardware while identifying incidents requiring second-tier escalation.
Employees are responsible for following Remote Work Policy 4.4.22 with typical remote work arrangements after initial training.
Matching Summary
Match Score: 75
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The University of Arkansas for Medical Sciences is seeking an Associate IT Service Center Representative to provide first-tier support for applications and hardware. The position is primarily remote, requiring a background in IT support and strong communication skills.
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Salary
Commensurate with education and experience; Not specified; Benefits eligible including medical, dental, vision, and retirement match
Skills & Requirements
Must-have
Microsoft Office products proficiency
Skype and VPN connection support
Team-oriented environment collaboration
Nice-to-have
Strong written and verbal communication skills
Systems modification recommendations
Remote work capability after training
Key Requirements
Associate degree in IT plus two years experience OR High School Diploma plus four years experience
Proof of legal authority to work in the United States
Annual TB Screening and Criminal Background Check
Work Rights
Must have proof of legal authority to work in the United States