Customer Support Specialist

MORGAN MCKINLEY PTE. LTD.

Singapore, Singapore
**
Invoice payments management and verification
Line operations and data audit execution
Telco request management via task systems
** Morgan McKinley Pte. Ltd. is seeking a Customer Support Specialist for a 12-month contract role within the Telco Team. The position involves managing vendor invoices, conducting line audits, handling telecom service requests, and supporting process improvements. **

Job Summary

  • This is a 12-month contract role supporting the Telco Team of a leading MultiTech Social media company.
  • The specialist will manage vendor invoices, conduct regular line audits to ensure data accuracy, and handle telecom service requests within defined SLAs.
  • Candidates must possess strong analytical skills and the ability to collaborate with IT, Finance, and Telecom teams to resolve operational challenges.

Matching Summary

Match Score: 75

** Morgan McKinley Pte. Ltd. is seeking a Customer Support Specialist for a 12-month contract role within the Telco Team. The position involves managing vendor invoices, conducting line audits, handling telecom service requests, and supporting process improvements. **

Skills & Requirements

Must-have

  • Invoice payments management and verification
  • Line operations and data audit execution
  • Telco request management via task systems
  • Microsoft Office Suite proficiency required
  • Process analysis and improvement capabilities

Nice-to-have

  • Strong analytical skills for decision making
  • Excellent written and verbal communication
  • Self-motivated problem-solving mindset
  • Collaborative cross-functional team experience

Key Requirements

  • Bachelor's degree in business or Telecommunications
  • 2-3 years' experience in operations support
  • Experience in invoice management and project coordination
  • Proficiency in Microsoft Office Suite and project management tools

Work Rights

Not specified

Tailored Resume

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