Customer Service Lead

Sharon Vet Clinic

Base: up to $22 ph; bonus: performance bonus oppor...
Minimum 3 years customer service experience
At least 1 year veterinary experience required
Strong verbal and written communication skills
This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences.
  • The position requires recruiting, onboarding, and training new reception team members while providing mentorship and performance feedback.
  • Employees receive competitive compensation up to $22 per hour, bonus opportunities, and comprehensive benefits including medical, dental, vision, and 401(k) matching.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences.

Salary

Base: Up to $22 per hour; Bonus: Performance bonus opportunities available; Benefits: Medical, Dental, Vision, 401(k) matching, PTO, CE Allowance

Skills & Requirements

Must-have

  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience required
  • Strong verbal and written communication skills
  • Knowledge of animal handling principles
  • Comfort with scheduling software

Nice-to-have

  • Degree in veterinary or related field preferred
  • 1-2 years leadership supervisory experience
  • Demonstrated patience and empathy
  • Ability to lift 40 pounds occasionally
  • Commitment to team development culture

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • 1-2 years leadership experience preferred

Work Rights

Not specified

Tailored Resume

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