Customer Banking Specialist - Runaway Bay

CommBank

Runaway Bay, Queensland, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist in our Runaway Bay Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist in our Runaway Bay Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.

Matching Summary

As the Customer Banking Specialist in our Runaway Bay Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Champion risk-adverse culture
  • Work in busy retail environment

Nice-to-have

  • Financial services experience
  • Retail or hospitality experience
  • Articulate financial terms clearly
  • Genuine interest in career growth
  • Support Aboriginal & Torres Strait Islander people

Key Requirements

  • Experience in financial services
  • Experience in retail
  • Experience in hospitality
  • Ability to work retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter