Apprenti.e Host Of Pullman Ambassador H/f - Pullman Paris Montparnasse 4*

Sofitel Sydney Wentworth

Paris, France
Base: not specified; bonus/equity: not specified; ...
On-site
Customer relationship expertise
Bilingual french and english
Hotel reservation management
The Apprenti.e Pullman Host Ambassador is the main point of contact for guests, ensuring their comfort and satisfaction throughout their stay by anticipating needs and resolving issues professionally

Job Summary

  • The Apprenti.e Pullman Host Ambassador is the main point of contact for guests, ensuring their comfort and satisfaction throughout their stay by anticipating needs and resolving issues professionally.
  • Responsibilities include advising clients on visits and purchases, managing reservations for flights and events, and collaborating with hotel departments to meet guest needs.
  • Benefits include a 13th month salary after 6 months, meal allowance, health insurance coverage, transport pass support, premium work environment in a new hotel in central Paris, and exclusive Accor group discounts.

Matching Summary

The Apprenti.e Pullman Host Ambassador is the main point of contact for guests, ensuring their comfort and satisfaction throughout their stay by anticipating needs and resolving issues professionally.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: 13th month after 6 months, meal allowance, health insurance 80% covered, transport pass 75% covered

Skills & Requirements

Must-have

  • Customer relationship expertise
  • Bilingual French and English
  • Hotel reservation management
  • Proficient with PMS software
  • Client complaint resolution
  • Multilingual communication skills

Nice-to-have

  • Leadership and teamwork skills
  • Creativity and adaptability
  • Passion for client service
  • Positive problem-solving attitude
  • Knowledge of cultural activities

Key Requirements

  • Hotel training required
  • Fluent French and English
  • Third language proficiency preferred
  • Experience with Excel, Word, and Opera PMS
  • Customer service orientation

Work Rights

Not specified

Tailored Resume

Cover Letter