Cx Digital Manager

Concentrix

Abu Dhabi, United Arab Emirates
**
8 years progressive experience in digital transformation
Advanced proficiency in power bi tableau sql
Experience with crm platforms salesforce genesys
** Concentrix is seeking a CX Digital Manager in Abu Dhabi to lead digital transformation initiatives aimed at optimizing customer experiences and enhancing operational efficiency within their real estate portfolio. The ideal candidate will have extensive experience in digital delivery, operations management, and change management, with a strong proficiency in analytics and process improvement methodologies. **

Job Summary

  • This strategic role is responsible for driving digital transformation and operational excellence across a real estate portfolio in Abu Dhabi.
  • The Digital Manager will lead the adoption of automation tools, AI-driven analytics, and process optimization technologies to improve scalability.
  • Candidates must have a minimum of 8 years of experience in digital transformation with a proven track record in the real estate or banking sectors.

Matching Summary

Match Score: 75

** Concentrix is seeking a CX Digital Manager in Abu Dhabi to lead digital transformation initiatives aimed at optimizing customer experiences and enhancing operational efficiency within their real estate portfolio. The ideal candidate will have extensive experience in digital delivery, operations management, and change management, with a strong proficiency in analytics and process improvement methodologies. **

Skills & Requirements

Must-have

  • 8 years progressive experience in digital transformation
  • Advanced proficiency in Power BI Tableau SQL
  • Experience with CRM platforms Salesforce Genesys
  • Proven track record in real estate or banking sectors
  • Strong knowledge of RPA and AI-driven solutions

Nice-to-have

  • Lean Six Sigma certification preferred
  • Exceptional communication and presentation skills
  • Familiarity with app development deployment processes
  • Consultative approach to problem-solving
  • Ability to create compelling change stories

Key Requirements

  • Bachelor's or Master's degree in Business Administration or related field
  • Minimum 8 years of progressive experience in digital delivery roles
  • Certification in Lean Six Sigma preferred

Work Rights

Not specified

Tailored Resume

Cover Letter