The Senior Quality Manager position at Emploisgevernovahydro seeks a seasoned professional with extensive experience in quality management and a strong focus on customer satisfaction. The role involves leading quality initiatives across operations, managing customer complaints, and implementing quality control measures while collaborating with cross-functional teams
Job Summary
Drive Customer Satisfaction through effective resolution of Complaints with Cross Functional Teams & Central Quality/ PL Teams.
Drive India Region Quality KPI across Operations teams, Lead QMS -GA Projects, including Sites, Products &Support & optimize COPQ.
Implement and coach LEAN in the region.
Matching Summary
Match Score: 85
The Senior Quality Manager position at Emploisgevernovahydro seeks a seasoned professional with extensive experience in quality management and a strong focus on customer satisfaction. The role involves leading quality initiatives across operations, managing customer complaints, and implementing quality control measures while collaborating with cross-functional teams.
Skills & Requirements
Must-have
Customer Satisfaction
Quality KPI across Operations
QMS -GA Projects
Six Sigma methodology
Process adherence & simplification
Customer Complaint resolution
Internal Process Audits
Nice-to-have
Leadership by influence
Strong team player
Business acumen
Execution driven
Proactivity
Key Requirements
Bachelor’s degree in mechanical / electrical / Electronics / Electronics & Communication
Minimum of 15 Years of Experience
Six Sigma certification
Minimum 10 years working experience as quality manager
Hands on Knowledge on 8D Tools, PSR, LEAN , KAIZEN