Customer Service/admin Support

UCFS Italia S.p.A.

**
0-2 years experience in financial services
Understanding of underwriting flow
Basic accounting functions and invoice processing
** UCFS Italia S.p.A. is seeking a Customer Service/Admin Support representative to provide frontline support for new and existing customers, focusing on complaint handling, account inquiries, and general administrative duties. The ideal candidate should possess strong customer service skills, basic accounting knowledge, and proficiency in Microsoft Office Suite, with 0-2 years of experience preferred. **

Job Summary

  • The role serves as a primary point of contact for customers and distributors to ensure operational excellence and high productivity.
  • Incumbents are responsible for handling complaints, generating statements, and making prompt credit decisions within company guidelines.
  • Candidates must possess an understanding of the underwriting flow and the ability to perform basic accounting functions.

Matching Summary

Match Score: 75

** UCFS Italia S.p.A. is seeking a Customer Service/Admin Support representative to provide frontline support for new and existing customers, focusing on complaint handling, account inquiries, and general administrative duties. The ideal candidate should possess strong customer service skills, basic accounting knowledge, and proficiency in Microsoft Office Suite, with 0-2 years of experience preferred. **

Skills & Requirements

Must-have

  • 0-2 years experience in financial services
  • Understanding of underwriting flow
  • Basic accounting functions and invoice processing
  • Credit decision making abilities
  • Microsoft Office Suite proficiency

Nice-to-have

  • Empathetic communication style
  • Enthusiastic customer service attitude
  • Strong problem-solving skills
  • Ability to work under close supervision
  • Experience with file review for fraud

Key Requirements

  • 6+ months experience in financial services
  • Non-exempt status required
  • Not suitable for call center incumbents

Work Rights

Not specified

Tailored Resume

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