Apprenti(e) Réceptionniste Tournant(e) (h/f/x)

Mercure Paris Centre Tour Eiffel

Paris, France
Base: not specified; bonus/equity: prime d'activit...
On-site
Customer reception and check-out
Handling phone calls and reservations
Promoting hotel services and loyalty programs
You will ensure customer reception and check-out operations in a personalized manner, respecting internal procedures

Job Summary

  • You will ensure customer reception and check-out operations in a personalized manner, respecting internal procedures.
  • You will enhance the hotel's various services to optimize sales and promote the loyalty program.
  • The hotel offers a discovery night, RTT every 4 weeks, an internal e-learning platform, and a company cafeteria.

Matching Summary

You will ensure customer reception and check-out operations in a personalized manner, respecting internal procedures.

Salary

Base: Not specified; Bonus/Equity: Prime d'activité up to 100€/month, participation and profit-sharing; Benefits: RTT, e-learning, sports app, cafeteria, mutuelle, 13th month, transport subsidy

Skills & Requirements

Must-have

  • customer reception and check-out
  • handling phone calls and reservations
  • promoting hotel services and loyalty programs
  • managing billing and cash handling
  • maintaining workplace cleanliness and safety

Nice-to-have

  • proactive and rigorous nature
  • teamwork and communication skills
  • attention to detail and good elocution
  • pleasant and welcoming demeanor

Key Requirements

  • Higher education in Hospitality
  • Previous experience in a 4* hotel
  • Knowledge of Outlook and Opera PMS
  • Fluent in English and French
  • Good knowledge of check-in/check-out procedures

Work Rights

Not specified

Tailored Resume

Cover Letter