Avp Workforce Management, Grcto

UOB Group

Central Region, Singapore
Tactical forecasting and planning
Scheduling leadership
Real-time adherence oversight
UOB is a leading bank in Asia with a global network

Job Summary

  • UOB is a leading bank in Asia with a global network.
  • The role involves developing forecasts and managing scheduling processes.
  • Continuous improvement and stakeholder collaboration are key responsibilities.

Matching Summary

UOB is a leading bank in Asia with a global network.

Skills & Requirements

Must-have

  • tactical forecasting and planning
  • scheduling leadership
  • real-time adherence oversight

Nice-to-have

  • strong analytical ability
  • excellent communication skills
  • ability to work independently

Key Requirements

  • experience in workforce management
  • proficiency in WFM systems
  • understanding of contact centre operations

Work Rights

Not specified

Tailored Resume

Cover Letter