Guest Services Representative

Sanford Health

15.00 - 23.00; not specified; not specified ph
Outstanding front line customer service
Problem resolution and liaison
Professionalism and tact
Greets and assists patients, families and visitors in a courteous manner, providing information and assistance in accordance with guest services programs

Job Summary

  • Greets and assists patients, families and visitors in a courteous manner, providing information and assistance in accordance with guest services programs.
  • Possesses outstanding front line customer service, creating a positive first and last impression, and serves as a liaison to Sanford resources and associates.
  • Collaborates with other Sanford associates and Guest Service staff to make Sanford patient and family experiences as positive and stress free as possible.

Matching Summary

Greets and assists patients, families and visitors in a courteous manner, providing information and assistance in accordance with guest services programs.

Salary

15.00 - 23.00; Not specified; Not specified

Skills & Requirements

Must-have

  • outstanding front line customer service
  • problem resolution and liaison
  • professionalism and tact
  • responds with empathy
  • effective communication skills
  • discretion and confidentiality

Nice-to-have

  • advocates for system improvement
  • collaborates with associates
  • proactively assesses needs
  • positive interpersonal skills

Key Requirements

  • High school diploma or equivalent preferred
  • Experience in customer service preferred

Work Rights

Not specified

Tailored Resume

Cover Letter