$60,000-$100,000; not specified; medical, dental +...
Initiating automotive services and repairs
Communicating between customer and technician
Developing repair estimates
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Lithia offers competitive pay, medical, dental and vision plans, paid holidays & PTO, short and long-term disability, paid life insurance, 401(k) retirement plan, employee stock purchase plan, Lithia Learning Center, vehicle purchase discounts, and wellness programs.
Matching Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Salary
$60,000-$100,000; Not specified; Medical, Dental and Vision Plans
Skills & Requirements
Must-have
Initiating automotive services and repairs
Communicating between customer and technician
Developing repair estimates
Preparing repair orders
Administering manufacturer warranty
Nice-to-have
Earning customers for life
Team player focused on customer service
Basic mechanical understanding
Key Requirements
Previous Service Advisor experience preferred
Prior automotive technician experience a plus
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older