CONTAINERS PRINTERS PTE LTD is seeking a Client Engagement Manager in Singapore to foster strong client relationships, enhance customer satisfaction, and drive business growth. The role involves leading the customer service department, managing client accounts, and coordinating with internal teams to deliver effective solutions
Job Summary
The Client Engagement Manager leads the customer service department to ensure outstanding service delivery and business growth.
This role serves as the primary point of contact for clients, coordinating internal teams to meet complex business needs.
The ideal candidate will drive retention and revenue expansion by analyzing metrics and implementing strategic improvements.
Matching Summary
Match Score: 85
CONTAINERS PRINTERS PTE LTD is seeking a Client Engagement Manager in Singapore to foster strong client relationships, enhance customer satisfaction, and drive business growth. The role involves leading the customer service department, managing client accounts, and coordinating with internal teams to deliver effective solutions.
Skills & Requirements
Must-have
5+ years production or supply chain experience
Proven client relationship management skills
Leadership of customer service department
Proficiency in SAP or Epicor ERP systems
Strong data analysis and reporting capabilities
Nice-to-have
Experience with AI-driven analytics tools
Knowledge of digital procurement platforms
Strategic thinking and financial analysis skills
Ability to manage multiple client accounts
Customer-focused mindset and active listening
Key Requirements
Minimum Diploma in Business Administration, Marketing, Engineering, or related fields
At least 5 years of experience in production, manufacturing, or complex supply chain
Previous leadership or supervisory experience required