Patient Service Representative - Ear, Nose And Throat
Kansashealthsystem
Unknown, US
Not specified; not specified; not specified
High school diploma or ged required
1+ years customer service experience
Epic cadence scheduling knowledge
The Patient Service Representative is a critical member of the physician's care team responsible for creating a seamless patient experience
Job Summary
The Patient Service Representative is a critical member of the physician's care team responsible for creating a seamless patient experience.
Key duties include scheduling appointments using Epic Cadence, verifying insurance, collecting copays, and assisting patients with MyChart activation.
The role requires maintaining patient confidentiality, following health system policies, and supporting front desk workflows during high-volume clinic hours.
Matching Summary
The Patient Service Representative is a critical member of the physician's care team responsible for creating a seamless patient experience.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED required
1+ years customer service experience
Epic Cadence scheduling knowledge
Insurance verification skills
MyChart activation support
Nice-to-have
Associate or Bachelor's degree coursework
Bilingual language proficiency
Experience in healthcare registration
Strong problem resolution skills
Key Requirements
High School Graduate or GED
1 or more years customer service or health care experience