Sig - Case Manager

Eml

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • EML offers a flexible work environment with up to 3 days of remote work per week after the initial three months.
  • Employees benefit from a comprehensive wellbeing program, generous discounts, and extensive learning and development opportunities.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Not specified; Generous employee benefits including wellness program and parental leave

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking and creativity

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and active listening skills
  • Ability to build rapport with diverse stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter