The Systems Administrator is responsible for recording and maintaining services within the Service Desk, ensuring timely responses and accurate ticket resolution
Job Summary
The Systems Administrator is responsible for recording and maintaining services within the Service Desk, ensuring timely responses and accurate ticket resolution.
The ISSM role involves managing classified systems, ensuring compliance with DoD requirements, and performing regular audits and continuous monitoring.
The AFSO role supports the Security Manager/FSO by acting as a backup for security-related duties and ensuring compliance with various security policies.
Matching Summary
The Systems Administrator is responsible for recording and maintaining services within the Service Desk, ensuring timely responses and accurate ticket resolution.
Skills & Requirements
Must-have
IT ticket management
hardware and software troubleshooting
Information System Security Manager duties
Assistant Facility Security Officer duties
DoD 5220-22-M (NISPOM) compliance
classified systems management
Nice-to-have
customer focused relationships
process improvement advocacy
methodical and patient approach
team-oriented collaboration
Key Requirements
3-5 years of experience developing services or service desk solutions
Security Clearance Required
ITIL Foundation certification
Associate degree with 4 years' experience or equivalent