Base: not specified; bonus/equity: performance bas...
Level 1/ level 2 tech support experience
Windows and macos support
Vpn solutions expertise
The technology division delivers the Group’s world leading information technology capability focused on driving better experiences for colleagues
Job Summary
The technology division delivers the Group’s world leading information technology capability focused on driving better experiences for colleagues.
This secondment role involves ensuring continuity of technology services by providing timely, high quality IT solutions and driving process improvements.
The role offers excellent career progression, limitless learning opportunities, competitive remuneration with performance bonuses, and enviable employee benefits.
Matching Summary
The technology division delivers the Group’s world leading information technology capability focused on driving better experiences for colleagues.
Salary
Base: Not specified; Bonus/Equity: Performance based bonus incentives; Benefits: Employee benefits across banking, health and education
Skills & Requirements
Must-have
Level 1/ Level 2 Tech support experience
Windows and MacOS support
VPN Solutions expertise
iOS platform support
ITSM best practice principles
Rotation-based working across multiple sites
Nice-to-have
Excellent communication skills
Stakeholder management skills
Proactive problem solving
Ability to maintain composure under pressure
Strong organisation and time management
Key Requirements
Experienced technical support specialist
Guided by ITSM best practice principles
Ability to work rotation-based shifts across 4 Sydney campus sites