As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations
Job Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
You will feel a strong sense of purpose knowing your work supports both employers and safer workplaces.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership.
Matching Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
Skills & Requirements
Must-have
WorkSafe insurance policies
premium obligations
resolve premium-related enquiries
manage employer accounts
resolve issues with employers
communicate clearly and professionally
Nice-to-have
foster a learning culture
strong sense of purpose
celebrates diversity and inclusion
support work/life balance
Key Requirements
Experience in customer service, contact centre, or debt collection
Experience within workers compensation, insurance, or regulated environment
Understanding of financial concepts or premium calculations