Wa – Guest Services

JLL

London, GBR
Exceptional customer service skills
Proactive communication
Hospitality focused service
Our goal is to provide an enhanced Workplace Experience that meets our client’s Property & Facilities Management (P&FM) vision of delivering: “A workplace that provides an integrated customer experience enabling colleagues to do their best work”

Job Summary

  • Our goal is to provide an enhanced Workplace Experience that meets our client’s Property & Facilities Management (P&FM) vision of delivering: “A workplace that provides an integrated customer experience enabling colleagues to do their best work”.
  • In this role you will be a part of delivering a World Class Workplace experience for our client’s colleagues, customers, and guests in a connected workplace which promotes a culture of inclusion and safety.
  • The Guest Services Ambassador assists with the planning of internal events, including catering orders, guest registration, AV bookings, work orders, and calendar management.

Matching Summary

Our goal is to provide an enhanced Workplace Experience that meets our client’s Property & Facilities Management (P&FM) vision of delivering: “A workplace that provides an integrated customer experience enabling colleagues to do their best work”.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Proactive communication
  • Hospitality focused service
  • Microsoft Office Suite proficiency
  • Handle administrative support for meetings

Nice-to-have

  • Flexibility and positive attitude
  • Collaborative with strong interpersonal skills
  • Continuous improvement and innovation
  • Experience with Eptura Engage

Key Requirements

  • 1-2 years experience in meeting planning
  • 1-2 years experience in hospitality
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

Cover Letter