Patient Liaison Program Coordinator - Skilled Nursing Facility (snf)

Cleveland Clinic

Cleveland, Ohio, US
Fully remote
Skilled nursing facility operations
Patient experience improvement
Interdisciplinary team collaboration
As a Patient Liaison Program Coordinator, you will play a key role in developing and advancing programs that prioritize continuous service improvement, remove barriers to care, and enhance the overall patient experience

Job Summary

  • As a Patient Liaison Program Coordinator, you will play a key role in developing and advancing programs that prioritize continuous service improvement, remove barriers to care, and enhance the overall patient experience.
  • The coordinator collaborates closely with interdisciplinary teams and key administrative stakeholders such as MDS nurses, admissions, and social work to ensure seamless communication, care coordination, and successful patient transitions.
  • Candidates with experience on the operational side of a Skilled Nursing Facility including care coordination, admissions, case management, or administrative leadership are strongly preferred.

Matching Summary

As a Patient Liaison Program Coordinator, you will play a key role in developing and advancing programs that prioritize continuous service improvement, remove barriers to care, and enhance the overall patient experience.

Skills & Requirements

Must-have

  • Skilled Nursing Facility operations
  • patient experience improvement
  • interdisciplinary team collaboration
  • patient advocacy and support
  • barrier removal for care

Nice-to-have

  • proactive relationship-building
  • hands-on involvement
  • trusted resource and connector
  • innovative and collaborative work

Key Requirements

  • Associate’s Degree or 5 years of experience
  • 3 years of customer relations experience
  • SNF administrative/operational experience preferred
  • Bachelor’s Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter