Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility
Job Summary
Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.
Partners with Customers and Sales organization to meet customer requirements and grow sales, developing and fostering customer relationships.
Provides leadership to Customer Operations Team members including guidance, prioritization, training and support for daily activities, driving team performance towards key metric targets.
Matching Summary
Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.
Skills & Requirements
Must-have
Customer advocacy within facility
Voice of customer during meetings
Manage sales goals for Factory Direct Customers
Execute quotation process for Repeat Products
Lead Customer Operations Team members
Nice-to-have
Foster customer relationships
Collaborate with other Integer functions
Identify process improvement opportunities
Key Requirements
Integer’s Values and all safety, environmental, security and quality requirements