Csr

Gerber Collision & Glass

Not specified, Not specified, US
Hourly $17 - $22; bonus/equity: not specified; ben...
Exceptional customer experience
Manage customer relationships
Administrative support
The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team

Job Summary

  • The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team.
  • Key responsibilities include scheduling appointments, retrieving insurance assignments, obtaining repair authorization, preparing repair order packets, and recording all communication using CCC One.
  • Gerber offers comprehensive benefits including PTO, paid parental leave, medical insurance effective Day 1, 401(k) with company match, and continuing education opportunities.

Matching Summary

The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team.

Salary

Hourly $17 - $22; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Manage customer relationships
  • Administrative support
  • Schedule appointments
  • Retrieve insurance assignments
  • Repair authorization documentation
  • CCC One system

Nice-to-have

  • WOW Operating Way execution
  • Automated Rental Management System
  • Strong sales drive
  • Inclusive and diverse workplace

Key Requirements

  • High School Diploma or GED
  • 1 year experience in a similar role
  • Valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter