Eligibility Operations Worker – Lincoln

link.nebraska.gov

Lincoln, Nebraska, US
Base: $20.859; bonus/equity: not specified; benefi...
Reviewing assistance applications
Verifying financial information
Using microsoft office software
The role involves determining eligibility for Nebraskans to access food, financial assistance, supportive services, or medical care through the Economic Assistance or Medicaid teams

Job Summary

  • The role involves determining eligibility for Nebraskans to access food, financial assistance, supportive services, or medical care through the Economic Assistance or Medicaid teams.
  • Candidates will participate in 6-8 weeks of paid training to prepare for reviewing applications and verifying information via electronic, phone, or in-person exchanges.
  • The State of Nebraska offers a comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities.

Matching Summary

The role involves determining eligibility for Nebraskans to access food, financial assistance, supportive services, or medical care through the Economic Assistance or Medicaid teams.

Salary

Base: $20.859; Bonus/Equity: Not specified; Benefits: Comprehensive package including paid time off and retirement

Skills & Requirements

Must-have

  • Reviewing assistance applications
  • Verifying financial information
  • Using Microsoft Office software
  • Navigating multiple computer programs
  • Interpreting program regulations

Nice-to-have

  • Experience in human services field
  • Case management experience
  • Strong empathy and respect
  • Ability to work independently
  • Effective oral and written communication

Key Requirements

  • 24 semester hours in behavioral sciences or related field
  • OR experience in customer service or eligibility determination
  • Knowledge of interviewing practices and sociological conditions

Work Rights

Not specified

Tailored Resume

Cover Letter