You will work closely with clients as consulting professionals to design, build, and implement initiatives that enhance business performance
Job Summary
You will work closely with clients as consulting professionals to design, build, and implement initiatives that enhance business performance.
The role requires driving digital transformation, process re-engineering, and service experience design while collaborating with cross-functional teams.
Candidates must possess strong analytical skills to analyze data and financial information for providing insights and recommendations to improve business outcomes.
Matching Summary
You will work closely with clients as consulting professionals to design, build, and implement initiatives that enhance business performance.
Skills & Requirements
Must-have
ServiceNow ecosystem expertise
ITSM ITOM ITBM CSM module knowledge
Business requirements gathering
Process mapping and optimization
Stakeholder management skills
Digital transformation experience
Nice-to-have
Salesforce or MS CRM knowledge
SQL and visualization tools proficiency
Tableau and Power BI experience
MBA from tier 1 institute
Agile and Waterfall methodologies
Global team collaboration experience
Key Requirements
Minimum 6 years of experience in enterprise transformation platforms
MBA or PGDM from a tier 1 or 2 institute
ServiceNow Certified System Administrator (CSA) certification preferred
Strong business and data analytics skills required
Experience working with global companies across geographies