Customer Support Specialist

Boeing Aerostructures Australia

Burgess Hill, United Kingdom
Customer service aviation
After sales order resolution
Erp and crm tools
Coordinate customer inquiries and ensure timely delivery of spare parts and chemicals by working closely with suppliers and customers

Job Summary

  • Coordinate customer inquiries and ensure timely delivery of spare parts and chemicals by working closely with suppliers and customers.
  • Track orders, manage delivery requirements, and resolve any issues to support smooth and efficient service.
  • Maintain and update customer records, order data, and relevant documentation in internal systems to ensure accurate and transparent processing.

Matching Summary

Coordinate customer inquiries and ensure timely delivery of spare parts and chemicals by working closely with suppliers and customers.

Skills & Requirements

Must-have

  • customer service aviation
  • after sales order resolution
  • ERP and CRM tools
  • SAP and Salesforce proficiency
  • written and spoken English skills

Nice-to-have

  • national and international customer base
  • fast-paced environment management
  • enjoy daily customer contact
  • work independently
  • adapt to changing business needs
  • highly detail-oriented mindset

Key Requirements

  • 2+ years professional experience
  • aviation and/or wholesale sector experience
  • after sales and order resolution experience
  • ERP and CRM tools proficiency
  • SAP and Salesforce proficiency
  • Solid written and spoken English skills
  • Legal authorization to work in the UK

Work Rights

Must have legal authorization to work in the UK

Tailored Resume

Cover Letter