Guest Services Agent

Hendrickkiaofconcord

Charlotte, North Carolina, USA
Customer service experience
Microsoft office proficiency
Dealership management system knowledge
This role ensures a friendly and receptive environment for guests while performing administrative functions of the sales department

Job Summary

  • This role ensures a friendly and receptive environment for guests while performing administrative functions of the sales department.
  • The position requires managing multiple logs, producing daily reports, and maintaining a positive atmosphere in the showroom.
  • Employees are expected to demonstrate the company’s core values including servant leadership, integrity, and commitment to customer enthusiasm.

Matching Summary

This role ensures a friendly and receptive environment for guests while performing administrative functions of the sales department.

Skills & Requirements

Must-have

  • Customer service experience
  • Microsoft Office proficiency
  • Dealership Management System knowledge
  • Phone call handling
  • Data entry and reporting
  • Showroom guest engagement

Nice-to-have

  • Strong interpersonal skills
  • Organizational skills
  • Teamwork and communication
  • Commitment to company core values
  • Ability to maintain clean environment

Key Requirements

  • Up to 3 years customer service experience
  • High School Diploma or GED
  • Intermediate Microsoft Office skills
  • Ability to learn dealership software
  • Regular and predictable attendance
  • Ability to communicate effectively

Work Rights

Not specified

Tailored Resume

Cover Letter