Case Management Support Intern

Penn State

University Park, PA, US
Stipend available based on contracted hours; not s...
Hybrid
Handle confidential information with discretion
Strong interpersonal and relationship-building skills
Ability to work independently and collaboratively
Penn State is seeking a Case Management Support Intern to assist the Student Care and Advocacy office, focusing on supporting students facing various challenges. The role offers hands-on learning opportunities in a collaborative and empathetic environment, with responsibilities including case management support, resource referral, and outreach events

Job Summary

  • The intern serves as a support for the case management team in addressing unforeseen student situations such as complex behavioral challenges and financial insecurity.
  • Responsibilities include triaging calls and emails, providing resources like medical care and food assistance, and maintaining records in an online case management system.
  • The position offers hands-on learning experiences within the Student Care & Advocacy office, focusing on empowering students to build self-sufficiency skills.

Matching Summary

Match Score: 85

Penn State is seeking a Case Management Support Intern to assist the Student Care and Advocacy office, focusing on supporting students facing various challenges. The role offers hands-on learning opportunities in a collaborative and empathetic environment, with responsibilities including case management support, resource referral, and outreach events.

Salary

Stipend available based on contracted hours; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle confidential information with discretion
  • Strong interpersonal and relationship-building skills
  • Ability to work independently and collaboratively
  • Customer service experience with empathetic approach

Nice-to-have

  • Experience navigating community systems
  • Knowledge of public assistance benefits
  • Previous work study team experience

Key Requirements

  • Undergraduate or graduate student status
  • Reliable and trustworthy character

Work Rights

Not specified

Tailored Resume

Cover Letter