Channel Sales Support Agent (reseller)

Afterpay

New York, NY, United States
Zone a: $111,700 - $167,400; zone b: $103,800 - $1...
On-site
1-2 years in sales support or channel management
Proficiency with crm systems like salesforce
Experience with google workspace and ai tools
The role serves as the operational backbone for the reseller sales motion, ensuring partners have everything needed to sell and onboard products

Job Summary

  • The role serves as the operational backbone for the reseller sales motion, ensuring partners have everything needed to sell and onboard products.
  • Candidates will act as the main point of contact for US and Canadian partnership teams, responding to inquiries within agreed SLA timeframes.
  • The position involves maintaining sales documentation, processing commission calculations, and providing technical guidance to resellers across the US and Canada.

Matching Summary

The role serves as the operational backbone for the reseller sales motion, ensuring partners have everything needed to sell and onboard products.

Salary

Zone A: $111,700 - $167,400; Zone B: $103,800 - $155,800; Zone C: $98,200 - $147,400; Zone D: $89,400 - $134,000 (includes target variable compensation)

Skills & Requirements

Must-have

  • 1-2 years in sales support or channel management
  • Proficiency with CRM systems like Salesforce
  • Experience with Google Workspace and AI tools
  • Understanding of B2B sales processes
  • Ability to work in fast-paced environments

Nice-to-have

  • Experience working with self-employed contractors
  • Genuine enjoyment helping others succeed
  • Takes initiative to spot issues early
  • Positive energy and professional approach
  • Strong ownership of problem resolution

Key Requirements

  • 1–2 years experience in sales support, channel management, or customer service
  • Proficiency in CRM systems such as Salesforce or HubSpot
  • Familiarity with B2B sales cycle management and reporting

Work Rights

Not specified

Tailored Resume

Cover Letter