Asesor(a) De Atención A Clientes En Lengua De Señas Mexicana (ciudad De México, Azcapotzalco)
BBVA
Ciudad de México, Mexico
On-site
Advanced proficiency in mexican sign language (lsm)
Virtual client assistance
Financial product knowledge
BBVA is seeking a Customer Service Advisor proficient in Mexican Sign Language to assist clients with their financial inquiries via virtual communication. The position requires strong communication skills, experience with the deaf community, and a commitment to customer care
Job Summary
BBVA is a global company with over 160 years of history serving over 80 million clients.
Provide virtual assistance to deaf individuals using Mexican Sign Language to resolve financial queries via the app.
The role offers superior banking benefits, life insurance, and opportunities for growth within the Group.
Matching Summary
Match Score: 85
BBVA is seeking a Customer Service Advisor proficient in Mexican Sign Language to assist clients with their financial inquiries via virtual communication. The position requires strong communication skills, experience with the deaf community, and a commitment to customer care.
Skills & Requirements
Must-have
Advanced proficiency in Mexican Sign Language (LSM)
Virtual client assistance
Financial product knowledge
Digital tools proficiency
Nice-to-have
Adaptability to client needs
Proactive problem-solving
Continuous learning mindset
Key Requirements
Advanced LSM proficiency
LSM to Spanish visual translation and interpretation
Bachillerato concluido (High School Diploma)
CONOCER EC1319 certification
1 year customer service experience
1 year interacting with the deaf community
1 year experience in LSM visual translation/interpretation