Legal Back-office Advisor (italian-speaking) - Airline Company

Concentrix

Lisbon, Portugal
Competitive salary + performance bonus; benefits: ...
Italian c2 level
English b2 level
Assess customer's claiming foundations
As a Legal Back-Office Advisor, you will ensure that performance goals are met across all operations and fulfill client expectations related to operational excellence

Job Summary

  • As a Legal Back-Office Advisor, you will ensure that performance goals are met across all operations and fulfill client expectations related to operational excellence.
  • You will verify if transport operators are treating all passengers by their rights, understand the customer's unique situation, and proceed with treatment and follow-up of their legal claims.
  • Concentrix offers full-time indefinite contracts, competitive salary and performance bonus, central location in Lisbon, Portugal, and full paid training with career development programs.

Matching Summary

As a Legal Back-Office Advisor, you will ensure that performance goals are met across all operations and fulfill client expectations related to operational excellence.

Salary

Competitive salary and performance bonus; Benefits: Full-time with indefinite contracts (negotiable depending on your experience and or client's needs); Not specified

Skills & Requirements

Must-have

  • Italian C2 level
  • English B2 level
  • Assess customer's claiming foundations
  • Manage legal claims
  • Verify passenger rights

Nice-to-have

  • Proactive and self-motivated
  • Great team player
  • Customer Service experience
  • Tourism/travel representative experience

Key Requirements

  • High level of Italian (C2)
  • Fluent in English (B2)
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter