Job Summary

• The Team Leader is responsible for the day-to-day supervision of a group of call center associates to ensure performance metrics are achieved.
• This role requires effectively coaching direct reports on their performance weekly and handling escalated customer calls as subject matter expertise.
• Candidates must be fluent in both English and Swedish while promoting company values through behavior and attitude.

Matching Summary

Skills & Requirements

Key Requirements

• Associate's degree required
• 1+ years team lead experience
• English and Swedish fluency
• B2C sales experience preferred

Work Rights