Senior Software Engineer

Zoom

Base: $98,900.00 - $228,700.00; bonus/equity: incl...
Hybrid
5+ years full-stack software engineering experience
Java microservices architecture development
React typescript frontend application building
You will design and build end-to-end Quality Management capabilities spanning backend services, APIs, and user experiences for Zoom's Contact Center platform

Job Summary

  • You will design and build end-to-end Quality Management capabilities spanning backend services, APIs, and user experiences for Zoom's Contact Center platform.
  • The team collaborates across engineering, product, and data science to deliver AI-powered tools that transform how enterprises measure and improve customer service excellence.
  • Zoom offers a window of at least 5 days for applications and provides a comprehensive benefits program supporting physical, mental, emotional, and financial health.

Matching Summary

You will design and build end-to-end Quality Management capabilities spanning backend services, APIs, and user experiences for Zoom's Contact Center platform.

Salary

Base: $98,900.00 - $228,700.00; Bonus/Equity: Included in Total Direct Compensation philosophy; Benefits: Award-winning workplace culture perks and options

Skills & Requirements

Must-have

  • 5+ years full-stack software engineering experience
  • Java microservices architecture development
  • React TypeScript frontend application building
  • RESTful API design with SQL and NoSQL databases
  • Cloud platform deployment on AWS GCP or Azure

Nice-to-have

  • Experience in Workforce Engagement Management domains
  • Knowledge of Contact Center platform operations
  • Mentoring engineers through code reviews
  • Integration of AI/ML services in production
  • Event-driven architectures and real-time analytics

Key Requirements

  • Bachelor's or Master's degree in Computer Science or related field
  • Equivalent practical experience to formal education requirements
  • Proven track record in distributed systems and scalability

Work Rights

Not specified

Tailored Resume

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