Stage - Assistant Chef De Projet Customer E-commerce Europe (h/f) - Juillet 2026
Chanel
Paris, France
Customer case management
Procedure updates via sharepoint
Weekly meeting participation
You will be responsible for managing customer service activities for the Europe division, primarily for the Perfume & Beauty division, supporting customer requests and developing e-commerce activities
Job Summary
You will be responsible for managing customer service activities for the Europe division, primarily for the Perfume & Beauty division, supporting customer requests and developing e-commerce activities.
Your missions include managing customer cases, updating procedures on SharePoint to improve service quality, participating in weekly meetings to identify improvements, and reporting client cases in the ERP system.
Chanel is committed to creating an inclusive culture that fosters personal growth and collective performance, valuing the uniqueness of each individual to strengthen diversity, complementarity, and team effectiveness.
Matching Summary
You will be responsible for managing customer service activities for the Europe division, primarily for the Perfume & Beauty division, supporting customer requests and developing e-commerce activities.